Our Privacy Policy

Last Updated On 01-Nov-2023
Effective Date 01-Nov-2023

This Privacy Policy describes the collection, use and disclosure of your information, as may be collected by 4d Impact when using our website (https://4dimpact.co.uk), referred to below as our “Website”.

Safeguarding Your Privacy

4d Impact is committed to protecting your privacy, and will use your information solely in accordance with this privacy statement.

We may modify our Privacy Policy from time to time. Immaterial changes will be effective immediately, and any material changes a minimum of 30 days from being published. This page will always contain our latest terms, so please do check in periodically.

Use of our Website constitutes acceptance of our Privacy Policy.

Information we collect

We may collect and process:

  • Contact details, such as Name, Email, Phone number, and Organisation, only where you choose to provide them (usually via a contact form)
  • Further personal details, such as home address and work experience, specifically for recruitment and HR purposes
  • Information to help us optimise and improve our Website, for example, via Google Analytics. We never seek to match IP addresses against customer records, and analytics data is used in a way that ensures anonymity.
How we use your information

We will use the personal information you supply for the following purposes:

  • Marketing, and promotion
  • To request feedback and / or testimonials
  • To communicate regarding employment
  • To offer support / respond to your enquiries
  • To make improvements to our Website
  • To resolve disputes
  • And during projects you have assigned to us

We will never use your information for other purposes, unless your explicit consent is both sought and received.

How we share your information

We may from time to time share your data with trusted third parties, including freelancers and designated agents.

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than needed to fulfil this specific purpose.

We may also disclose your personal information for the following:

(1) to comply with applicable law, regulation, court order or other legal process;

(2) to enforce your agreements with us, including this Privacy Policy

If 4d Impact is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner. We will advise you of an such transfer in advance.

Data transfers outside the UK and EU

4d Impact hosts its Website in the UK, and seeks services and partners within the UK and EU. 

However, depending on the nature of personal information shared, and the relevant services required, we may have reason to transfer your data to trusted parties outside UK and EU borders. For example, CDN Servers, emails, files, video or audio calls, messaging, HR, accounting, recruitment and marketing. 

If data is transferred outside of the UK / EU, we ensure the host country is recognised by the EU as ‘adequate’ and that ‘appropriate safeguards’ required by GDPR are in place, securing appropriate contractual agreements with the third party.

Retaining your information

We retain your personal information only for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We regularly review and securely remove data that no longer meets this criteria.

We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

At any time you may:

  • Request details of any of your personal data / information we hold
  • Withdraw your consent for all, or specific forms of contact, such as email marketing
  • Request that we amend/update information we are holding about you
  • Request we delete all of your personal data/information on our records

To exercise these rights, you can write to us at privacy@4dimpact.co.uk. We will always respond to your request as soon as possible, and in accordance with applicable law.

Do note, if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access our website or services for which your information was sought.

Cookies

To learn more about how we use cookies and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Data Security

The security of your information is of greatest importance to us. We will always exercise reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, despite our assured efforts, we cannot ensure or warrant the security of information submitted via our website, which must therefore be transferred at your own risk.

If you have any queries or concerns about the processing of your information, please email our Data Protection Officer at privacy@4dimpact.co.uk.

All concerns will be addressed in a timely manner, and in accordance with applicable law.

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